Contact
Talk to a person about guest Wi-Fi marketing.
Sales, support, partnerships or a correction to something on this site: use the form and a human replies within one working day.
WiFinger
Sales and partnerships: [email protected]
Phone: 020 3355 1151
Support for existing customers: sign in and use Help in the dashboard, or email [email protected].
Copthorne Avenue, Ilford, Greater London IG6 2SQBefore you get in touch
How quickly will someone reply?
A person at WiFinger replies within one working day, usually sooner. Messages sent at the weekend or on a UK bank holiday are answered on the next working day.
I am already a customer. Where do I get support?
Sign in and use Help in the dashboard: it tells us which venue and network you mean. You can also email [email protected].
Can you tell me if my Wi-Fi hardware will work?
Yes. Tell us the make and model of your access points or controller. Grandstream GWN and UniFi connect by API; Aruba, Meraki, Omada, MikroTik, pfSense and most routers with an external captive portal and RADIUS work through the generic connector.
Do you work with IT companies and managed service providers?
Yes. Partners manage all their customers from one login, and the multi-site discount counts every site they manage. Use the form and tell us roughly how many venues you look after; we will come back with partner pricing.
I found a mistake on your website.
Thank you: use the form and tell us the page. That includes our comparison table: if you represent a company listed there and something is wrong, we will correct it.